How to Fix HBO Max Not Working on PS4? Updated 2024

There are several reasons that this HBO Max not working on PS4. It might be the reason for internet connections, a common cause, and so on. To troubleshoot this, just try the below method. If you are here to Find out How to Fix HBO Max Not Working on PS4?then keep scrolling and Find ways to Solve your Issues with this guide.

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How to Fix HBO Max Not Working on PS4?


HBO Max is a streaming platform with on-demand content where you can watch all the HBO bundled in one place. Launched by Warner Bros and Discovery. The HBO Max has subscription charges that are,

$9.99/month (with ads) to $19.99/month (no ads)

watch hbo max on ps5

Does PS4 have HBO Max?

Yes, You can download the HBO Max app on your PlayStation Store and download it onto your PS4 console.

Why is HBO Max not Working on PS4?

You may not be able to access HBO Mas on your PS4 if you have any issues that are,

  • If the HBO Max app used is of an older version
  • Due to glitches and bugs on your PS4
  • Older version of PS4 software.
  • The subscription plan ended.

You can make the HBO Max App work again on PS4 by following the simple methods and steps.

How to Resolve HBO Max not working on PS4?

Update HBO Max

Follow the given methods to update your HBO Max app on your PS4.

  • Navigate to the HBO Max app on your PS4 Home Screen. Make sure the PS4 is connected to the Internet.
  • Go to the menu tab and tap on options,
  • Now choose Check for update
  • Choose the ‘O’ or ‘X’ key to start the update process.

Your HBO Max app has been successfully updated.

Log-in on HBO Max

Sometimes your HBO Max account has been logged out by your PS4, and clear the cache files to get work of HBO Max on PS4. To prevent this, just follow the steps given.

  • Open the HBO Max app on your PS4
  • Click on the account icon
  • Select Log out.
  • Close the app.
  • Re-open the app and select login.
  • Enter your user credentials to log in successfully.

Changes to do on PS4

Still facing some issues on HBO Max PS4 not working, then you can troubleshoot the console for PS4. To learn the troubleshooting methods, just follow the Article.

1. Update PS4

Sometimes you might be using an older version of PS4 software that does not work well with HBO Max. So, you have to update your PS4. To do so, first, connect to a good internet supply and follow the steps,

  • Go to Settings on your PS4
  • Choose “System Software Update”
  • Select Update Now to update your PS4 to the latest version.

2. Restart PS4

  • On your PS4 dashboard, select Power
  • Choose the Power tab and select the Restart option
  • Press ‘O’ or ‘X’ to start the restart process.

3. Reset PS settings

  • Go to PS4 settings and select Initialize PS4
  • Press ‘O’ or ‘X’ to start the reset process.
  • Now select Restore Default Settings.

Or if you play any other shows on HBO Max. You can start to play HBO Max or any other content to check if it works or not on your Play Station. If none of the content is playing on your HBO Max, then you should try out the below following procedures to fix the issue.

Also, read How to Watch Xfinity Stream on PS4?

5. Check that the server may go down

Sometimes HBO Max server will be down, and it may be the reason for not being able to stream HBO Max content on your PS console. In that case, you need to wait for it until the server works. Otherwise, you can go to your social media hashtags as Twitter pages to check if there is any info related to HBO Max server issues.

6. Use Ethernet cable on PS4:

Suppose your issue may be due to the internet cable, then it can be solved by using an ethernet cable to your PS4 by following the given simple steps.

  • The wireless network doesn’t work well sometimes because of some glitches, so you should need to use an ethernet cable on your PS4 console.
  • Connect your cable to your router directly with your PS4, and then start streaming HBO Max content.

Check Internet Connection:

Sometimes having a bad internet connection will make your HBO Max app on PS4 buffer more and sometimes stop working. To make this not happen, follow the steps given carefully,

  • Check if PS4 gets connected to a good source of internet.
  • Stop and start the router
  • Reset your Router
  • Try connecting your ethernet cable directly to your PS4 console.

Contact HBO Max  Customer Support 

In case all the above methods don’t work, then you need to contact your HBO Max help center to fix the issue. You can report it by visiting its official site directly by using the below instructions.

  • Go to the official site of the HBO Max service and then choose the Help option.
  • Next, you should narrate the issue that was found in your HBO Max on PS4 with your assistance.
  • After that, they will try to solve your issue as soon as possible.

The End

So that now you are at the end of the Article, it is evident that you have surely resolved the issue. So, find the Problem and then try using any of the Methods given in the article. Use the Guide and Enjoy your entertainment shows with no Further Interruptions. Take that Remote, Sip up some coke, Resume your Entertainment Streaming uninterrupted, and thank us later.


What to do When None of the Methods Works?

Well, that’s a rare case Scenario. Because with your Full Method guide with Trouble Shooting Ways, there is no way you are not going to fix the problem. Still, if that occurs, you can always choose to Contact the Customer Care and Help Centre of Either the HBO Max or PS4. Explain the Issue and get it Resolved.