How to Fix ITVX Not Working on Smart TV?[5 Methods]

ITVX is the best streaming service to watch on your Smart TV with access to a large library of your favorite titles from the UK. I got the app on my smart tv and have been streaming new series on ITVX. After some time, the ITVX app was not working on my Smart TV. Bundled up fix methods from around the internet and fixed the ITVX Not Working on Smart TV. Here you can find the methods that are used to fix this issue. I hope that it will help full for you to fix ITVX on your Smart TV.

Table of Contents

How to Get ITVX on Smart TV?

To get ITVX on your Smart TV, you first need to confirm whether your Smart TV is compatible. If not compatible you can use streaming devices to watch ITVX on your TV. Without streaming Devices, you can just screencast the ITVX app from other supported devices to your TV screen. On supported devices, you can install the ITVX app and user account credentials to watch ITVX on Smart TV. The devices with access to the ITVX app are

On these devices, you can directly get the ITVX app from their default app stores. You can use a free account with ads to stream ITVX or subscribe to its premium plan with no ads. The subscription plan offered by ITVX is

To know more about ITVX on TV, refer to How to Get ITVX on My TV?

How to Fix ITVX Not Working on Smart TV?

It is difficult to find the exact reason for the ITVX app not working on Smart TV, but you can fix this issue with some exact fix methods. Follow up with the methods in the given order

NOTE: Please make sure that the ITVX services are down or not. It is very rare but possible for the cause of ITVX Not Working issue.

Update the ITVX app on your Smart TV

ITVX App developers release updates to fix bugs that make ITVX Not Work on Smart TV issues. If you are using an older version, then you need to update it for a smooth streaming experience. The process to update the ITVX app is simple regardless of what device you use. Here are some simple procedures to update the ITVX app on your TV.

How to Update ITVX on Smart TV?

Launch the default app store on your Smart TV
Search for the ITVX app and go to its information page.
Tap on the Update option and wait till the updates are installed.

After updating ITVX app on your TV, check if it’s working properly or not.

Is the ITVX app from your Roku device acting up? Try to fix ITVX not working issue on your Roku device by referring to How to Fix ITVX Not Working on Firestick?

Clear App Data and Cache

Unwanted bugs and information get stored up in the cache memory of your devices, making the ITVX app stop working. You can free up some space on your Smart TV to stream ITVX without any buffering adn not working issues. To clear App Data on ITVX app on your Smart TV is as follows,

Go to Settings on your Smart TV.
Under the Apps section select the ITVX app.
Now tap on the Clear Cache option and press OK to confirm the selection.
After that, select the Clear Data option and press OK for confirmation.

NOTE: The steps may vary with respect to the device on which you are using the ITVX app.

You will be prompted to Sing In or Activate the ITVX app with your account credential. After Signing In start streaming from where you left off.

Check Internet Connection

A better internet connection is required for a better streaming experience. Having a faulty internet connection can cause streaming apps like ITVX to not work. You may also find buffering issues which normally occur due to weak internet connections. Here are some of the methods you can try to check your internet connection and fix issues within it.

Try to connect to different internet sources. For example, your personal mobile hotspot.
Press the Reset Button on your router and wait till it is rebooted.
Check your Ethernet cable for any malfunctions.
Add less number of devices to a WiFi network.

Re-Install ITVX App on Smart TV

If you want to delete, update, clear cache, and, clear app data, then you can just re-install the ITVX app on your Smart TV. To do so, you can delete the ITVX app and install it again on your TV or device. Follow the procedure to re-install the ITVX app,

Go to your Smart TV’s default app store.
Find ITVX and go to its information page.
Tap on Delete and wait for a few seconds.
Select allow at the prompts that pop up on your TV screen.
Now select Install and get ITVX on your Smart TV.

You can sign in to ITVX with your account credentials and start to live stream your favorite show on your Smart TV.

Change location data on the ITVX app

ITVX is ge geo-restricted streaming service available only in the UK. Using VPN or physically being outside of the UK can block the contents from your ITVX app. You might find the ITVX app to not work under two conditions.

Using VPN which provides proxy IP addresses for regions other than the UK.
Your ISP (Internet Service Provider) is not from the UK

In such cases please use your VPN to change location to the UK and try accessing the ITVX app on your Smart TV.

Suggestions

I would recommend you start by re-installing the ITVX app on your Smart TV. After that, if you still find errors, do a factory reset on your Smart TV. Try out other streaming devices to watch ITVX on your Smart TV. If you are from the USA, please use a dependable VPN service to make your IP address and stream ITVX at your home.