How to Fix Mubi Subtitles Not Working?

Mubi is a United Kingdom and London-based Streaming service. It produces theatrical movies and you can watch it on many streaming platforms such as Amazon Prime Video. Movies and shows in Mubi were available in over 10 languages with Subtitles. But in recent days, I have seen that people are searching for How to Fix Mubi Subtitles Not Working.

So, I have provided some ideas and tricks which really work. To get those ideas and procedures to fix it, read the topics and the information mentioned in the topics below…

Table of Contents

There are many small things that make the Subtitles Not Work, Screen Freezing, Or, the device gets heat. This is not only the issue on the Mubi Streaming service, but also take a look on your streaming device. Let us learn one by one to fix, Mubi Subtitles Not Working.

Check Closed Captioning

So, first, you have to check that the CC ( Closed Caption ) is Enabled. Go to the Settings page on Mubi. And, Check CC or Subtitle is turned On. If it is not, follow the steps given in following;

Go to the Apps section.
Launch the Mubi app.
Press the Up Arrow button on the remote.
Now, you can see the bar on the screen.
The movie’s running time is showing.
Again click the Up Arrow button on the remote.
Click on the Audio & Subtitle option.

Toggle it to Turn On the CC/ Subtitle.

If it has multiple Languages, select the languages which are comfortable for you. Now, go back to the video streaming page. I hope the Mubi Subtitles Not Working issue gets solved.

Also, read: HBO Max Subtitles Not Working

Check Subtitles for other Movies to Fix Mubi Subtitles Not Working

If maybe the Subtitle is not working for this particular Movie or Show. So, go to the Content library on the Mubi streaming service. And, Select any other movie or TV show. Click the play button and stream it. Now, check the subtitle that is showing for this. If yes, then there is an issue with that content. Maybe the subtitle is not available for the content. You can download the subtitle and can watch it on Mubi.

Restart App to Fix Mubi Subtitles Not Working

Restarting the app is nothing but clearing the cache file ( unwanted data ) on the Mubi app. Follow the steps given here to clear the cache on the Mubi app.

Go to the Home Screen of your device.
Click the Settings button on the remote.
Or, select the settings icon on the home page.
Scroll down and click on the Applications option.
Find the Mubi app.
Now, tap on the Clear Cache button.

Wait until the cache data are cleared. Once done, go back to the home screen and relaunch the Mubi app and check whether the Mubi Subtitles Not Working issue gets solved or not. If not, try the next method.

Also, check: Amazon Prime Subtitles Not Working Issue

Uninstall and Reinstall to Fix Mubi Subtitles Not Working

If there are any temporary issues with the Mubi Software, Just uninstall and reinstall the app once on your device. If it is an Android TV, go to the Google Play Store and search for the Mubi app. Click on the Uninstall option. After 10 minutes, Tap the Install option. Launch the app and sign in with your Mobi user credentials. Go to the Content Library. And play any content. Now, you can see the Subtitle on the bottom screen.

Contact Mubi Customer Service

If no method is helpful to fix Mubi Subtitles Not Working, contact Mubi Customer Service. Get the number on Mubi’s official Site or on the app. Make a call and told them about the subtitle issue. The customer executive will guide you until it gets fixed.

Finally…

Fix Mubi Subtitles Not Working by restarting the app, uninstalling, and reinstalling. Also, the subtitle is not available for that content. So, better check it once before uninstalling the app. Not only the Mubi streaming service but also you have to focus on your streaming device. Restart the device. Or, Check that your streaming device requires OS Update. If yes, update your device and then stream the content from the Mubi with Subtitle.