Everybody Panic when Something they have been using Stops Working. but you will not need to Panic or shout Oh My God When the Oh My5 App stops working. Problems may occur and Solving them is called Moving on. So, Considering that, Moving out to find out How to Fix My5 Not Working on the LG Smart TV. Get your Fingers to Scroll and Promise you will find the Solutions for the Issues you are Facing on the App .
Go through the Article and You will surely Find the way Out of Every Trouble that the App is causing on your TV.
Table of Contents
Why is My5 Not Working on Smart TV?
Apps not working is a Common Error Now- a -days, While You are Streaming your Favourite Content The My5 App stops working. There might be many Reasons for the Errors on the App and Some of them are what we will be listing now here ;
- The My5 App is not Compatible with your TV.
- App unavailability on the Newer Models of Smart TVs.
- Outdated App Version.
- Software Errors on your LG Smart TV.
- App Storage issue.
- Enabled Sleep Mode.
- Poor or Slow Internet Connection.
- Older Version of the Smart TV – Updated.
How to Fix My5 App Not Working on LG Smart TV?
If you are an LG Smart TV User and Experience the My5 App Not Working on your Devices, First, Find Out the Reasons Behind it with the Above Listed Reasons. Yes, If the app is not working, Then There Might be Problems that need to be Fixed – It can be a Minor Issue or Even a Major One.
Let us Solve this with Our Easy Troubleshooting Methods to make you Happy, Your App Work and Let you Stream.
Check the Device Compatibility
The App is compatible with a Number of Devices, Including Smartphones, Smart TVs, Streaming Devices, Etc.
Sometimes, the Not Working can occur if the App is not Compatible with your Device. So, Ensure to Check that Proir If you cannot find the MY5 App on your App Store.
If you have a Cable TV, You can also Read to Know: What Channel is Channel 5 on Xfinity?
Switch the Service Country
The Apps that are available on the LG Content Store are only accessible and If they are Not in Stock, Then You Might not be able to get access to it.
Try Switching the Service Country, Your Network Settings may also affect the App availability.
Restart the App and Your Smart TV
When you Restart the My5 App that can help erase the Connectivity issues and remove Glitches and bugs on the App. Close and Reopen the App after some time – that might make it Work Normal.
You can choose to Close the App > Refresh your Device > Restart the App > Start Streaming.
RESTART YOUR LG SMART TV
- Press and Hold down the Volume and Power Buttons at the Same time on your TV.Until you find that the Device is Rebooting.
- You can also Try Unplugging all the Power Sockets and Waiting for some time to let them Recover.
Clear Cache on My5 App
Too Much App Storage can also cause the My5 App Not to work on LG Smart TV.
To Clear the Cache of the theMy5 App, Follow the Simple Steps given here ;
- On your LG TV, Go to Settings and Select the My Apps Tab.
- Now, Select the My5 App and Press the Vertical Dots to Clear the Cache.
- This will Clear up Some Space on your Device and remove Unwanted Data and Files to Make the App Smooth.
Fix My5 App Notification Error
If you are not getting the Notifications from Channel 5, You can fix the My5 App Notification Error.
Check Whether the Notifications are Enabled or Not – Your Apps > Select My5 > Notifications > Enable if not already done.
Also, Check that you have not Silenced the App for Notification Alert Sound.
Use VPN with My5 App on LG TV
The My5 app is available for UK Users and If you are trying to access it Outside the UK, Then This Might Cause the My5 App Not to work on an LG Smart TV.
- To Overcome this and Make the App Work, Try Vanishing the Geo Restrictions of the Channel. Use a VPN Connecti on – Install Any VPN App on the LG Smart TV.
- Change to a Different UK Server.
- Refresh and restart the App to Check if the Problem Persists.
People Also Search for How to Fix AirPlay Not Working on LG TV?
Troubleshooting Ways to Fix My5 App Not Working on LG Smart TV
These are the Common Methods that you can use to Solve if you face any App Not Working on your LG Smart TV. Thus, These are Easy and straightforward.
Check your Internet Connection
My5 App does require an Active Internet. Bad Internet Source can Interrupt your Streams. Buffering and Video Content Not being able to play can result. In such case, Make sure that your Smart TV is connected to a Reliable Internet Source to Support Streaming the My5 App.
- Try Connecting to a Different Internet / Wi-Fi network.
- Remove Other Devices from the Router to Improve Its Performance.
- On LG Smart TV. Go to Settings> Advanced > Network Icon > Network Settings > Check the Network Status – Connect if not Proper.
Update My5 App
If you are using an Outdated Version of the App, that might also affect the Functionality. You will not be able to access Streaming the app if it is not updated to its Newer Version.
How to Update Apps on LG Smart TV?
- Firstly, Press the Home Button and Access the Home Screen on your LG TV.
- Now, Click on the LG Content Store on your TV.
- Select the Apps and Then Click on the My Apps Option.
- Now, Select the My5 App from the available List of apps on your TV.
- Check for Updates, If Any are available, Then Click on UPDATE and Restart the app to get it Newer Version.
Update Software on LG Smart TV
However, The App is Compatible with all the LG Smart TV Models, You can access its Streaming throughout. But Sometimes, The Older Version of the TV May Trouble your Performance. Update the Device to its Latest Firmware.
THROUGH NETCAST: Home > Settings> Click on? Icon > Software Updates > Check Update Version > Follow the Prompts.
THROUGH WEBOS: Home > Settings > All Settings > General > About This TV > Allow Automatic Updates > Check for Updates > Download the Update.
Reinstall the My5 App on the LG Smart TV
To Uninstall any App: Press Home > Select the App > Long Press the Select Button > Highlight the app > Click on the Trash Icon > Click OK and It is done.
Once the App is uninstalled, Move on to Reinstall it to Fix the My5 App Not Working on LG Smart TV.
- Press the Home Button and Navigate to the LG Content Store.
- Click on Apps or Type MY 5 to Search for the App.
- The App will be available under the HOT Section on your TV.
- Install it > Sign in and Activate to Start Streaming.
To know More, Read; How to Watch Channel 5 on Smart TV.
My5 App Server down
Whenever you get a Login Error, It may be due to the My5 App Server being down or Any Outages in the Service. If you are not able to Log in to the app or have Any Account Related Issues, Then Follow the Instructions given below ;
- Make sure that you are logging in using the Correct Account Credentials. If not, Try to Log in by Entering your Accurate Credentials.
- Check If the Internet is Connected While You Press the Log in Option.
- OR Try Checking into the Official My5 Website for any Server Updates – If there are any Outages at the Moment, It will be Addressed on the Page, Its Social Media Accounts. You can visit and Find Out When it is expected to get better and The App Starts Working.
- Patiently wait until the Server gets better and Try again After some time.
Blank Screen With My5 App on LG Smart TV
If you might also come through Circumstances where you may Experience Some Blank Screen errors – that can be actually Awful. When Accessing the My5 App on an LG Smart TV, If you come across any Sort of Blank Screen Error, Then In order to Fix that issue, You may need this troubleshooting Way.
- If this happens, You can Fix it by Manually Changing the DNS Servers on your Television to 8.8.8.8.
Followed by, Start by Navigating to the Settings on your Television. - Click and Select the Network Settings and then Choose the Advanced Options Tab.
- Now, There you will see an Option to Change your DNS Settings from Automatic to Manual.
- Change it accordingly to bring it to 8.8.8.8.
- Enter the Preferred DNS Address or You can also Apply the Alternate One.
- Confirm the Change and Now Exit the Settings Menu.
- Finally, Make the Changes applicable to your TV, You will need to Restart your LG Smart TV.
OR You can also use Another Method to Change the DNS Server on LG Smart TV Via the LGNetCast.
Check Out: How to Fix Roku Not Working LG TV?
Final Note
From Solving issues with the Internet to Server to Notifications to log errors and also the Blank Errors. Every Issue is Focused and Can be solved with the Help of the Guide and Our Easy Steps. Use the Tips and Tricks to Solve the Problem that is Interrupting you to Stream your Favourite Content on the App. Have a Happy Streaming!