How to Fix Disney Plus Out Of Sync Issue? [Updated 2022]

Watching Disney Plus content can give you pure bliss. With a variety of content offered by it, you can choose any of the content and watch it whenever and where ever you want. You may find issues like Disney Plus Out Of Sync when you watch your favorite shows on it. The only Out of Sync problem is with the Audio of your Disney Plus content. Many factors cause this error, and here in this article, you can find the solution for How to Fix Disney Plus Out Of Sync Issue?

Why Disney Plus Audio is Out of Sync?

You can see that your Disney Plus content is being played with Audio that is out of Sync with the Video. This might be errors with either the device, Disney Plus app, or Network issues. With several factors being in play, making Disney Plus out of sync with its Audio and Video, let’s discuss the main factors causing this problem here,

• Video buffering makes audio fall behind the video and makes it go out of sync.
• Using the old Disney Plus app with bugs.
• Having faulty cables or ports connecting with a third-party device.
• Errors within the media player of Disney Plus.
• Problems with Audio devices of your device’s speakers.

These are some of the major factors that can be taken into consideration for Disney Plus being out of sync. To know the solutions, you need to fix this error and make the Audio and Video sync again on Disney Plus

; continue to read this article.

How to Fix Disney Plus Out of Sync Issue on any Device?

It is mandatory to find whether the problem of Disney Plus being out of Sync is due to the device you use it on or the Disney Plus app itself. If it is difficult to differentiate from where the problem arises, then try all the methods given here to solve this issue. You have to follow the multiple solutions to Sync Disney Plus Audio and Video here.

Solution 1: Update Disney Plus on your Device.

Using an old Disney Plus app on your device can cause the video and audio to out-sync due to bugs. Disney Plus developers will update the latest version of this app which has this bug fixed. You just need to update the Disney Plus app on your device to its latest version. To update the Disney Plus app on your device, follow the common procedure for all devices,

• Make it to the default app store of your device.
• Search and find the Disney Plus app on it.
• Now tap on Update to download the updates for your Disney Plus app.

After updating is complete, go to the app and try to play any video, and you can find that the Video and Audio or perfectly in Sync. If this does not fix your Disney Plus Out of Sync Issue, then you have to make changes on your device and network.

Solution 2: Reset Your Device

You know what? Your device, when running out of memory, can cause errors like not syncing video and audio correctly. So, to make sure this never happens again, you can just reset your device. To reset devices with Disney Plus app on it, follow the steps for different devices,

Smart TV:

• Get your TV remote and navigate to Settings.
• Now you can select System and then Factory Reset.
• If you know the PIN enter it; if not, enter ‘0000’ and press OK.
• Select Confirm in the pop-up and wait for your Smart TV to get reset.

SmartPhone:

• Turn on your SmartPhone.
• Now press and hold the power button on the side of your phone.
• Wait for the reboot menu, and there select the Reset option.
• You can wait for your SmarPhone to turn on after rebooting.

After rebooting or resetting, you can now try to use the Disney Plus app again and can watch the video and audio in sync. This means that some space has been cleared on your device, and Disney Plus can use more memory on it. This is the same for Streaming devices, too, where you need to disconnect and reconnect it to your Smart TV.

Solution 3: Check External Device Cables:

When external connections to your audio outputs like headphones or speakers are at fault, it causes Disney Plus to go out of sync. This is also the same for the HDMI cable connecting your TV with the third-party device with the Disney Plus app.

• Check whether the cable is connected correctly to your devices.
• You need to be wary of the quality of the cables you use.
• If you find any faults in them, replace those cables with new ones.

The cables that you need to take care of are our HDMI cable and Audio Cables like aux cables. Make sure the ports are also in good shape. Sometimes a faulty port can also cause not syncing issues.

Solution 4: Troubleshoot your Internet Providing devices.

As discussed above, you can tell right away that the buffering of the internet causing Disney Plus to go Out of Sync is due to internet connection problems. It is time to take care of your modem and router to solve the not syncing error on Disney Plus. Try out many things on your router to get Vidoe and Audio sync without any buffering on the Disney Plus app media player.

• Reset Router:

To reset your home router, remove the power cable from the socket and wait for about 5 minutes. After that, connect the power cable to its original place and connect your device to its WiFi.

• Reduce Bandwidth:

You have to disconnect all other devices that are not used from the WiFi network. If possible, change the bandwidth from 5Hz to 2.4Hz. Make sure your device is within the range of your router. Stop all processes on your devices requiring high download and upload speed.

This will make your internet connection to be stable and remove buffering from the equation. Now play the content you want on your Disney Plus app on your device. You can find the contents of the Audio and Video are in sync with each other.

Additional Solutions:

• Try to play any content of Disney Plus at lower resolutions.
• If your TV speaker is the cause, then connect to an external speaker.
• Reinstall the Disney Plus app on your device.

If you still find Disney Plus out of sync, it is time to replace your device or repair it. Because all the issues caused by the app are resolved. Hardware problem needs to be examined by an expert to find and solve the errors.

The End

With this article, you can finally solve the Disney Plus out-of-sync problem. Make sure that all the solutions mentioned in this article have been tried out. Now watch Disney Plus with its video and audio totally in sync. If the fault is with the Disney Plus app, then raise your questions at its help center at 888-905-7888.

Frequently Asked Questions:

What is Disney Plus Error 41?

When more users are using Disney Plus at the same time causes an overloading of traffic. This issue causes Disney Plus to display Error 41.

How to Change Audio Quality at Disney Plus?

By default, Disney Plus uses the Highest Quality of audio for the device you use. You can change the audio setting when watching a movie or show by selecting the small rectangle at the top left side of the media player. You can also access subtitles in this menu.