How to Fix Virgin Media Error Code W02? [Guide 2022]

Are you going through the channels to find your favorite shows on your Virgin Media TV package? You might find that some channels are not telecasted, and if you are unlucky, all the channels on your Virgin Media disappear. This might be due to Error Code W02. Continue to read this article to find out how to fix Error Code W02 on Virgin Media.

What is Error Code W02 on Virgin Media?

The only cause for Error Code W02 would be due to Connection or Signal problems. This error comes only on Virgin Media TV boxes like V6 and TIVO Box.  The bandwidths of the channel you stream might also be a cause for Error Code W02. Bandwidth when overlapped, you are not able to access specific channels but can access other channels on the TV box.

Seeing Error Code W02 on your TV screen might give you a look of getting scammed. Have no worries. It can be resolved with ease using the simple methods given in this article.

How to Fix Virgin Media Error Code W02?

If your Virgin Media TV Box and your TV are not connected correctly, your TV screen will show Error Code W02. There are certain methods you can follow to get rid of the Error Code W02.

Method 1: Fix Connections.

• Check all the cables connected to your TV box are firmly connected. You can remove it and connect the wires to its ports again.
• Follow the White wire and check if it is connected firmly to the Splitter or Hub.

It Would be best if you disconnect all the cables once and connect them again to both your TV Box and your TV. While checking if you find any defects in the connecting wire, make sure to replace them with new ones.

Method 2: Reboot Virgin Media TV Box.

• Check the back side of your TV Box; near the ports, you can find a power button.
• Just turn it off and then on.

This will reboot your TV box and can get rid of Error Code W02 on it. Once rebooted, you can check if all the channels are there.

The End

With the simple methods given in this article, you can move out the Virgin Media Error Code W02 from your TV box. Though the steps may seem simple, you need to make sure your TV box internal is also well insulated and connected. If you find this error, frequently check it with the help of a professional.

Frequently Asked Questions:

What is Error Code W03 on Virgin Media?

If there is an outage in your area, then your Virgin Media will show Error Code W03.

What is Error Code M60 on Virgin Media?

This error is similar to Error Code W02, but it is due to a problem connecting to the Virgin Media service. Checking the wire connections on your Virgin Media TV Box can solve it.

How to Talk with Virgin Media Customer Service?

Use number 150 if it is your Virgin Media Landline or Mobile. For other phones, you can use  0345 454 1111.