If you are on a Roku streaming device using the Viki on your device, and facing a problem in streaming the service on your device, then read this article Viki not Working on Roku?
Fix the problem with the methods we have suggested in this article. Refer:
- What is Viki?
- What is Viki on Roku?
- How to Fix Viki not Working on Roku?
Refer to these three titles to get the solution for the problem you have faced with your Roku device.
Table of Contents
What is Viki?
The Viki is called as Rakuten Viki. You can stream newly released movies, shows, TV programs, and some entertainment videos on the Rakuten Viki site. The Rakuten network owned it.
And this Viki stream was supported by all streaming devices. You can watch up to 200 languages interface on this service site.
What is Viki on Roku?
Till 2018 the Viki streaming service was available on the Roku device. You can not install it directly from the Roku Channel Store, but you can get this Viki streaming service with the code.
The Viki App was not working on the Roku device for two days. Today we are going to fix the problem on your Roku device. Before that, we have to analyse the situation. Do follow the methods and instructions we given in this article.
What are the reasons Viki not Working on Roku?
We have some common fundamental reasons we are facing on all streaming services and devices. They are:
🔶 Internet Connection
🔸 Old Version of Viki
🔶 Roku Device issue
🔸 Use Safe VPN
🔶 Turn On Notification
🔸 Allow Apps Permission
🔶 Clear Storage / Cache
🔸 Viki Server Issue
🔶 User Account Issue
And we have a more common reason for lagging streaming the Viki service on your Roku device. Let us fix these problems together.
How to Fix Internet Connection issue?
Please check your Wi-Fi router and the connection with your Roku device. If there is a problem with your modem, then do what we mentioned in the below steps.
- Plug out the Ethernet cable connected with your Smart TV HDMI portal.
- Then, move your Wi-Fi Modem towards the Roku device.
- And connect the Wi-Fi modem with your Roku device using an Ethernet Cable wire.
- Restart your Roku device and your Wi-Fi Modem at the same time.
- Then go to the network connection settings on your Roku device.
- Now, connect your Modem with the Roku device.
You have to open the Viki stream on your Roku channel hub and watch it without lagging. This is how you have to fix the internet issue at your Modem.
An old version of Viki Stream – How to update?
If you are using the older version of the Viki stream on your Roku device, it may be a struggle to push you to update the app. To update the Viki stream on your Roku, follow the instructions given in the following space.
- Take off your Roku device controller.
- Then move to the Home Screen of your Roku device.
- Move forward to the Streaming Channels from the Roku menu.
- Highlight the Viki streaming service on your Roku screen.
- Tap on the Star Button on your Roku device remote controller.
- You have to opt for the Check for Updates section at the pop-up window.
- If the Update requires, then click on the Update now button.
Now your Viki streaming service was started updating its newer version on your Roku device. After it is updated, open the Viki on your Roku device and enjoy streaming without struggle.
How to Fix Viki Not Working on Roku device?
Also, you have to ensure that your Roku device runs appropriately. If the error is identified, do the same method we mentioned below.
- Visit the Roku Dashboard using the controller of the Roku device.
- Now, move towards the Settings section of your Roku.
- Tap the System option from the settings menu.
- Go forward with the System Updates on your Roku device.
- We want to move forward to the Check Now key to analyse the System Update.
- If the update is required on your Roku device, tap the Update Now option.
- Wait for a while; your Roku device is updating.
After updating your Roku device, restart it, open the Rakuten Viki app, and start resuming your video playing on your Smart TV screen.
The Secure VPN – [ Use it on Roku ]
Sometimes it’s lagging due to the network of your region. For example, travelling somewhere or accessing the Viki streaming service in a different area may affect the streaming method.
So, you can use the Better VPN service to run the Rakuten Viki app smoothly.
How to Turn On Notification on Roku?
If you turn off your device notification, you can get this kind of streaming problem because the notifications are stored in your system server. When it’s pushing fill, you have to release all notifications on your Roku device.
Another reason to turn on the Notification is that you did not know about the update of your Roku device or Streaming services. Check out the steps and start watching the Viki on your device.
- Go to the Dashboard of your Roku device using a controller.
- Then move to the Streaming Channels on your Roku device.
- Head towards the Viki channel on your device.
- You have to go with the Notification section.
- Check if it was enabled or disabled on your Roku device.
- If the Notification is turned off, Enable the notification on your Roku device.
Enable the Apps Permission:
Do it now if you still do not enable the permission on your Apps using your Roku device. If the app needs permission, it struggles to stream the content on your device screen.
How to Clear Cache on Roku device?
You have to clear the cache files on your Roku device to run the streaming smoothly. Follow the instructions given below.
- Go to the Home screen of your Roku device.
- And tap the Home Button on your Roku device controller.
- Then tap the Home button five times.
- Click the Up button on the remote.
- Tap the back button two times.
- Click on the Forward button two times.
- Wait for 15 to 30 seconds on the current page.
After the required time, your device’s unwanted cache files are erased.
Viki Server issue – How to Fix?
If you face a problem on the Viki server, you have to fix it to run the Viki app smoothly. You have to wait for 5 to ten minutes. After the time, close all tabs on your Roku device screen and restart your Rajutan Viki app and start using it on your Roku device.
How to Fix the issue on the Viki user account?
If there is an issue with your user account of the Viki Streaming service, then follow the given instructions.
- First, move to the Rakuten Viki Channel.
- Then go forward to the Main Menu.
- Now, you have to highlight the “Settings” section.
- Tap Manage Devices, and select it to Sign out from all connected devices.
- Or, if you can identify the Profile symbol, you have to click it.
- On the right side of the screen, you can see the Sign Out section.
- Click on the Sign Out button to Sign Out of your Rakuten Viki account.
Sign In again with Rakuten Viki:
- Open the Rakuten Viki Channel on your Roku streaming device.
- Click on the Sign In section.
- Enter the registered mail address on the given box.
- Type the six-digit password in the provided box.
- Start streaming your favourite videos on Rakuten Viki.
The Final Note:
So, today’s topic is Rakuten Viki not Working on Roku; details are provided in the sub-topics mentioned above. We have shown you the possible methods of fixing the issues on Rakuten Viki and streaming the Viki on your Roku streaming device. You got the best result from using the plans we have given for you.
If anything is still not running correctly, you can explain the issues in the comment box. We will reply and respond to your message and give you the best way to address your problem as soon as possible. If you fixed the issues using our instructions, you might end the reviews in the comment section.