![How to Fix Sky Box Not Recording Problem [Guide 2022]](https://techthanos.com/wp-content/uploads/2022/09/How-to-Fix-Sky-Box-Not-Recording-Problem-Guide-2022.jpg)
Have you recorded any of your favorite shows on your Sky box to watch them on your Friday nights? But when you try to access the recorded file and find that it was not recorded, you will feel like your plans have been wasted. It cannot be recovered by there are certain things that you can do about Sky box Not recording problem. You can find a permanent solution to this problem in the article How to Fix Sky Box Not Recording issues?
Table of Contents
How to Record Shows in Sky Box?
Recording your favorite shows on Sky box is as simple as that. You can also schedule your recording 7 days before the show is telecasted. Even if you are not at home, with the help of the Sky Go app, you can download and record to your Sky Box. Make sure that you have the Sky Multiscreen function to do recording on Sky Box using the Sky Go app. The steps to start recording your favorite show of Sky Box are as follows,
- Open the TV guide and find the program you want to record.
- Select the Program and press the Record button.
This will schedule the recording or will record it if currently programmed. For example, If the same channel has two programs at the same time, you can record both by pressing the Record button and highlighting the match you want to record and selecting the Record button again. Some of the famous channels you can record at Sky Box are ITV Hub
Why is Sky Box Not Recording?
Sometimes when in a hurry, you just select the show and press the “R” Record button and later find it not recorded. Then it might be due to some of the common Recording Errors causes you can find on Sky Box are as follows,
- Sky Guide is not being Updated
- Sky box losing power while recording
- No network connection
- Removed Viewing Card
- Technical faults
- Sky Box with out-of-date Software version
- Sky Box set to Eco Mode,
Sometimes your Sky Viewing card is not linked to your Sky Box. Once you clear these causes, most of the Sky Box Not Recording issues will run away. To know the solutions you need, continue to read this article.
How to Fix Sky Box Not Recording Issue?
After making up for your first failure of Sky Box Not Recording issues, it is time to make sure that the same error is not repeated again. You can avoid this error from further happening with the simple steps and methods that will be discussed here. You have to try all the methods that will be discussed here to record again on your Sky Box without any errors.
Method 1: Check Sky Box Software Version.
Having an older version of Software on your Sky Box can cause the Not Recording issues. By checking the version of the software and checking it with the official site, you can solve this issue. You can also update Sky Box to its latest version.
Find Sky Box Software Version:
- Use your Sky Q remote and press the Home button on it.
- You can now navigate to Settings and choose System Info.
- Here you can find the Hardware and Software version of the Sky Box you have.
- Now check it with the web page https://www.sky.com/help/articles/sky-software-updates.
- If the version or same, it is ok; if not, upgrade it to the latest version.
To update Sky Box Software, you need to first enter the Download Mode on it. To do so, follow the steps provided here,
Download mode:
- With hands on the Standy button on Sky Remote, switch off the Sky Box Power.
- After a few minutes, Get your hand on the Backup button on Sky Box.
- By holding the Backup button for some time, turn on Sky Box power.
- Now, after 30 seconds of holding the Backup button, you can see the panel light up.
- You can now leave the Backup button, which will take you to Sky Box Download mode.
Upgrade Sky Box:
- Once in the Download mode, the Sky Box connected screen shows Updating System Software.
- After 15 minutes or more, Sky Box gets updated and goes to Standby.
- Now wait for some time and switch to Sky Box with the Sky button on the remote.
Your Sky Box software has been updated to its latest version. And this will clear errors that cause Sky Box Not Recording issues.
Method 2: Link Sky Viewing Card to Sky Box.
If you have not linked your Viewing Card to your Sky Box, then you cannot record anything on your Sky Box. To link your Sky Viewing Card to your Sky Box, follow the steps provided here,
- With your Sky Viewing Card, gold chip facing up, insert it into the Sky Box.
- Get your remote and press Home on it, and then go to Settings and then to System Info.
- Navigate to Viewing Card Number and tap on Setup.
- You will see “Pairing Viewing Card,” and after completion, it shows “Viewing Card Paired.”
With this, you can now take your Sky account to any Sky Box and watch your subscribed channels. Once Paired, you can easily record your favorite shows at Sky Box.
Method 3: Restart Sky Box.
The one common methods for most of the Sky Box errors is the restarting process. When your restart, some of the bugs causing errors will get eradicated and can clear up some cache data. To Restart Sky Box, follow up on the steps,
- Get to the Standby button on Sky remote and press it.
- Unplug Sky Box power cables.
- Wait till the lights turn off at Sky Box front panel.
- Plug back the Sky Box power cables.
- Once the on-screen instruction end, press the Home button on the Sky Remote.
With this, you have now restarted your Sky Box, and after some time, all the features will return.
Method 4: Reset Sky Box Hard Drive.
When you Reset Sky Box, all your settings, purchases, recordings, reminders, series links, downloads, and recordings will disappear. Now to reset the hard drive of your Sky Box device, the steps to go through are,
- On your Sky Remote, press the Home button and then highlight Settings.
- Enter 0, 0, 1 on the Sky Remote and Select it to enter the Engineer Settings Page.
- Now go to the Reset option and choose Reset Hard Drive.
- On the Warning Page, choose Select to continue. This will reset your Sky Box Hard Drive.
- Once on-screen instructions end, click the Standby Button on the Sky Box panel.
NOTE: You need to pair your remote again. because resetting hard drive removes your Remote pairing information too.
Method 5: Check Sky box Eco Mode.
If you have set the Sky Box Eco Mode to save power, it might sometime cause the Sky Box Not recording issues. To solve this issue, you need to turn off the Eco Mode. To do so, the steps to be gone through will be
- Use your Sky Remote to go to the Sky Box Home page by pressing the Home button on it.
- From here on, get yourself into the Sky Box Settings menu and tap on Setup.
- Go to Preferences and find Standby Mode; here, you can choose Active or None to stop Eco Mode.
Method 6: Correct network Errors.
Having an unstable Network connection may be the main external cause for Sky Box Not Recording your favorite shows. You need to make sure that the Network you have connected to has the following,
- Good Signal Strength.
- Low Internet Traffic.
- Connection Bandwidth is suitable for Sky Box.
- Sky Box in range with WiFi device.
- Mode and Router must have power supply while recording Scheduled programs.
Reset Network Devices:
If you have these things done and are still not able to record programs on Sky Box, then you need to reset your Network-providing device. To do so,
- Find and press the Reset Button on your Modem and Router.
- Wait till it gets reset.
- Connect Sky Box again to WiFi.
- Now Try recording programs on Sky Box.
You can find your Sky Box healthily recording your favorite shows to its storage. You can watch it later at any time you want.
Method 7: Check for Cables Malfunctions.
After all the things you have tried out to get rid of the Sky Box Not Recording problem if you still experience it. It is time to check all your connection cables. Mainly you need to check the Power Cable of your Sky Box. If your Sky Box power cable is not good, it might cause your Sky Box to lose power at critical recording time and interrupts the process. It is good to replace all the old cables with new ones. For connecting Sky to Smart TV, follow Sky Q on Smart TV | How to Setup & Use? to know more.
The End
Have you tried all the seven methods given in this article for stopping your Sky Box Not Recording error? If you are still facing this problem, then it is better to replace your Sky Box with a new one if you have a warranty. You can contact the Sky help center for further queries.
Frequently Asked Questions:
What are Series Links in Sky Box?
It is a feature of Sky Box where once you record any program, and if it has other episodes and seasons in the feature, the Sky Box will automatically record the next episode or season for you. This feature of Sky Box is called Series Links.
Why does Incomplete Recording Take Place at Sky Box?
There are many reasons for incomplete recording in Sky Box. Some of them are Power Cut, No Signal, Network Errors, Interrupted, No Viewing Card, and more.
Where to Find Recorded Programs on Sky Box?
Once recorded, you can watch that program very easily. Click on the Sky button or the Home button on Sky remote. Now move down to find and select the Recordings option. Here you can see all your recorded programs.
How to Delete Recordings at Sky Box?
Get to the Recording Sections, Manage option. Now select the program you want to get rid of and press Delete. Suppose mistakenly deleted press Undelete option to recover the recorded program.