How to Resolve Peacock Not Working on Samsung TV?

Peacock TV has much interesting content to watch on your TV screen or any other supported device. Most importantly, Yellowstone is a popular show among users and it was only airing on this streaming platform. Apart from this series, you can also catch up on much more content to stream. While watching your favorite content, Peacock not working on Samsung TV. Then don’t get worried because we have mentioned some efficient troubleshooting techniques in this guide.

Generally, Peacock TV not working on your Samsung smart TV is a common intermittent problem. In order to get rid of this issue, you should follow the common fixing methods such as clearing the cache files, disabling the VPN, updating the app, etc. In case it doesn’t seem to be working then log into the Peacock account from your web browser.

Above all, you must check your Samsung TVs model and version because all Samsung TVs don’t support the Peacock TV app only if it is manufactured above or in 2017 when it runs with Tizen Operating System. If not you can use any external streaming device such as Amazon Firestick, Roku TV, and so on. So let’s get into the main session to fix Peacock not working on Samsung TV in the below.

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How to Fix Peacock Not Working on Samsung TV?

Inspite of all this, there are many troubleshooting methods are available when Peacock not working on Samsung TV. So you should try out all the working methods in order to get rid of this issue.

Also, Read How to Get YouTube TV on Samsung Smart TV

#Fix 1: Reboot your Samsung TV for Peacock Not Working on Samsung TV

First of all, when your streaming service not working on your Samsung TV like Peacock TV. You should have to reboot your TV as a primary solution to the problem you are encountering. Commonly the app’s issue has occurred due to software glitches so you need to turn it off and then on after some time.

If you turn off your TV by tapping the power button doesn’t means restarting your TV. Rather than you should have put it on standby mode which would never force the restart of your app. To do that, there are two various ways are there to force restart your Samsung smart TV that is mentioned below in detail.

Restart your TV Via remote:

Ensure that your Samsung TV is not on standby mode.
Press the power button even if it is turned off until the power comes on.
Next, hit the Home key using your remote.
Launch the Peacock TV app to restart.

Restart your TV Manually:

To reboot your TV, you need a remote and also this method is applicable to all smart TVs including Samsung smart TV. Let’s get into the steps to reboot your TV by manually using the given below procedures.

Plug out the power cord from the wall outlet.
Leave it for some time then plug it back into the power source.
Turn on your Samsung TV then hit the Home button.
Choose the Peacock TV app whether it works or not by playing it.

Fix 2: Clear the Cache on the Peacock TV app

It is possible to clear the app’s cache and data on your Samsung smart TV rather than re-installing the app. Clearing the app’s data and cache files would also help to fix the bugs and glitches in your app.

In order to clear the cache files on your Samsung TV, follow the below guidelines.

Hit the Home button or Smart Hub to enter the Samsung TV using the remote control.
Get into the Settings menu then tap on the Apps section.
Again choose the System Apps option.
There you should pick the Peacock app.
Select the Clear Cache option.
Finally, tap the OK tab.

Additional Info, How to Play Games on Samsung Smart TV

Fix 3: Restart your Router for Peacock not working on Samsung TV

Sometimes, slow or unstable internet also be the main reason for not working a streaming service on your smart TV since it is an OTT platform. Subsequently, Peacock TV causes buffering or loading problems and it can be fixed by checking your active internet connection.

Meanwhile, you can perform an internet speed test from any web browser on your preferred device. If the internet is too slow or doesn’t meet with minimum requirement to stream Peacock content. You should restart your router in order to get rid of this issue.

Note: To stream Peacock content in SD quality, you need a minimum of 3 to 4 Mbps or if you want to stream in HD quality then you should want 5 to 8 Mbps.

In case your internet is too slow then you have to do the below procedures mentioned below.

Make sure that your interference sources as you have connected to the internet that is far from your Samsung TV.
Otherwise, restart your router to fix the unstable internet connection.
Get help from the internet provider when you can’t get a stable internet service.

To restart your router,

Disconnect the power cord from your router.
Hold back it for some time.
Then connect it back to the power source.
Next wait for some time to reboot the device.

Test them by playing any Peacock content on your Samsung smart TV if it works or not. Still, if it doesn’t seem to be working then you should contact your Internet Provider to solve the unstable Internet service.

Fix 4: Disable the VPN for Peacock not working on Samsung TV

In case you are connecting your Samsung TV with an active VPN service then it may cause an issue like Peacock not working on your Samsung TV. So you should disconnect it to stream its content from your TV screen. So you should disable the VPN from your device that blocks your Peacock TV to stream its content.

Fix 5: Update your Samsung TV Firmware

A regular update is obligatory for your Samsung smart TV and also streaming service in order to work properly. Besides, Samsung smart TVs update automatically whenever a new update is available. Also, it has a choice to do that manually. So check if the update of your firmware automatically disables then do that manually.

Hit the Home key from your Samsung TV remote.
Get into the Settings menu by pressing the Smart Hub.
Choose the Software Update option.
Tap on the Update Now tab.
Now it will start to update manually.
Once it completes, then you should follow the on-screen guidelines to complete the process.

Now check whether Peacock content plays on your Samsung smart TV screen.

Fix 6: Try to stream Peacock on other devices

You should know that the problem is from your Samsung TV or Peacock streaming service. So you have to know whether the problem is causing your TV or service by checking it on any other devices it plays or not. For that reason, you should launch the Peacock app on your supported device like a web browser or smartphone.

Try to check if it plays without any troubles on another device. If it seems to be working fine then you can guess the problem is within your Samsung TV. In that case, you have to get help from your Samsung TV support. Suppose the problem still persists on any device then the culprit is Peacock service. So you have to check your Peacock’s server from the Downdetector.

In this session, you will find out the problem exactly from where so you should find the solution for the not working issue.

Fix 7: Check your Peacock Server’s Outage

To check whether the service has any outages by checking them on Downdetector. In some times the Peacock service may encounter an outage from a specific area. In that case, you can’t do anything unless you have to wait for it when it comes online. In case the server is online without any issue then you should contact your Peacock customer support in order to get help from them.

Fix 8: Uninstall and Reinstall Peacock TV app

Deleting the Peacock TV app on your Samsung smart TV may sometimes solve all the major causes. To uninstall and re-install is required whenever you encounter some problem on either your TV or streaming platform. To do that, use the below procedures.

Hit the Home key using your TV remote.
Get into the Apps menu from your screen.
Further, move to the Settings section.
Choose the Peacock app.
Now tap on the Delete tab to uninstall the app from your Samsung TV.

Reinstall the Peacock app on your Samsung TV,

Avail into the main menu of your Samsung smart TV.
Then choose the Apps section from your TV screen.
Click the Search icon under the Apps section.
Look for the Peacock app using the search bar.
Tap on the Install tab to download on your Samsung TV.
Further, proceed to log in by entering the credentials in the respective field.
Now check it by playing any of the content on your Peacock.

Also, check freevee on Samsung Smart Tv

Solution for when your Samsung TV not working on Peacock content:

Try to play Peacock on any other TV even if it is an ordinary TV because you can use any external streaming device such as Amazon Fire TV, Roku TV, etc. Since it includes Peacock in its channel store and app store. Both are excellent choices to stream content on your TV screen. Otherwise, if you dont have any streaming device then you can screen mirror or cast its content from your Android or iOS device to your Samsung TV.

Closing Off:

To fix the problem when your Peacock not working on Samsung TV, you can use the given above troubleshooting techniques in order to get rid of this issue. Peacock also comes as a free stream without a subscription as a basic service. This would be the best choice to stream all the American entertainment content on your TV screen. Still, if you have any other queries, let me know in the comment section.