The series that you have been waiting for a long time has been released on Netflix, and when you are about to watch it on your devices and Error Code HTP-998 will stop you. Don’t get irritated and smash your device. Instead, follow this article and solve this error on your own with the different methods and steps here.
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What is Netflix Error Code HTP-998?
The HTP-998 error code on Netflix is due to network connectivity issues. It is because our device does not reach the Netflix server. You will find the message “We’re having trouble accessing these titles for you right now. Please try again later.” If you are getting this message, then you need to solve it by troubleshooting your devices.

How to Fix Netflix Error Code HTP-998?
Since Netflix is available on different platforms like SmartPhone, PC, Smart TVs, Streaming Devices, and more, the troubleshooting process varies for different devices. The thing you need to do is the same, but the process is different. With that in mind, let’s move to the error-fixing process for different Netflix platforms.
Restart Device:
Smart TV:
You might have downloaded the Netflix app on your Smart TV through the default app store and signed in with your account. When you have any network connection issues on your Smart TV, then you will get Netflix Error Code HTP-998.
- Remove the power cable from the power socket.
- Either press and hold the power button of your Smart TV for 1 minute or leave it as it is for 3 minutes.
- Now connect the power cable back to the power socket.
- Turn on your TV and use Netflix.
SmartPhone:
On your smartphone, it is rare to get the Netflix Error Code HTP-998. If you come across it, first try to change your internet connection from WiFi to cellular data. Now try using Netflix. If it works, then you need to restart your WiFi device. If not, then restart your smartphone with the step provided.
- Press and hold the power button for some time on your SmartPhone.
- When the power setup screen appears, select Restart.
- This will completely reboot your SmartPhone.
- Now again, connect to the internet and watch Netflix.
PC:
From your PC, you just need to disconnect from WiFi and then connect again with it to make Netflix work without Error Code HTP-998. If it is not working, you can either try other WiFi networks or use the mobile hotspot to watch Netflix on a PC. Sometimes restarting your PC can also solve this error.
Restart WiFi Network:
- Disconnect power to your modem and router.
- Wait for about 30 seconds and connect the power cable back to your modem and router.
- Still wait for 1 minute and then provide power for the device.
- Now you can watch Netflix without any errors.
The End
Now get rid of the Netflix Error Code HTP-998 on your device and start streaming your favorite movies, TV series, and originals. Do not forget to grab your popcorn before streaming. You can contact Netflix Customer Service if you have any doubts at 000-800-040-1843.
Frequently Asked Questions:
What is Error Code NW-3-6 on Netflix?
The NW 3 6 error code means that there is a network problem that is not allowing your device to reach the Netflix server.
What is Netflix Error Code NW-2-5?
When your device with Netflix is not connected to the internet or if something on your device blocks the Netflix server, this error code occurs.