How to Fix Netflix Not Working on Firestick?

Oh No! I just started to write a Guide and Figure Out You are in Trouble. Do not Worry, Whatever the Trouble is, We will Figure Out a Solution Together. Except for the fact that This Help Guide won’t solve your Heartbreaks But the App Breaks – For Sure – 100%.So, Here we go. Find Out How to Fix Netflix Not Working on Firestick without throwing the Remote in Frustration.

Make sure that you have your Water Bottle with you to keep you hydrated – Cause this may take a long or Even Quickly! Depending on the Problem your App holds.

Table of Contents

Why is Netflix Not Working on Firestick?

Nothing is Pissing me off more than the Apps Not Working, And Its Reasons Behind are Just So Silly. Yeah! Whenever we face something Like Buffering while Streaming, or Any Movies Not Loading or You are not able to Log in to the app. We Wonder What in the Universe has made this, But If you dig in deep – It is so Easy to Figure Out.

All I ask for is a Little Patience and Relax. So, 1, 2, 3 … Relax.

First of All, Sit down and Find Out Why is Netflix Not Working on Firestick. So, Here are some reasons that might make the App Stop Working – Take a Glance.

A Poor and Unstable Internet / Wifi Connection.
Incompatible Fire TV Device.
Server Outages.
Outdate App Version.
Old Version or Un Supported Device Firmware.
Enabled or Turned ON VPN.
Any issues with the Connectivity Settings?
Occurring of any Service Errors.
Mistyped Log in Credentials.
No More Active Subscriptions.

Check Out: How to Log Out of Netflix on Firestick?

How to Fix Netflix Not Working on Firestick?

1]Check Your Internet Connection

You can solve the Error Code – tvq details menu- 100 on your Firestick.
D -7361 – 1253 Error: Update your Computer
HTP 998 –‘ We’re having trouble accessing these titles for you right now, Please try again later ‘

Get a Stable Strong Wifi Source Try a Different Connection or Disconnect from the VPN or any Proxy Server.

2]Clear Netflix Cache :

When Mr. Netflix says ‘ Sorry we could not reach the Netflix Service -111 or m7037,1009 and 40104.

It means that the App Storage is Full. Remove the Unwanted Data by Clearing out the App Cache and data.

On Firestick Home > Settings > Applications > Manage Installed Apps > Netflix > Clear data > Clear Cache. Restart and Relaunch the app.

If you get m7114: Clear your Netflix Cookie – Go to netflix.com/clearcookies ( You will be signed out of your account ) Sign in later and Try Streaming.

3]Uninstall and Reinstall Netflix on Firestick

Delete the Corrupted App and Install a New One with the Latest Version.

On Fire TV menu> Settings > Manage installed apps > Netflix > UNINSTALL.
Home > Find > Search > Netflix > Download > Log in.

Learn More about How to Get Netflix on Firestick.

4]Update Firestick Firmware :

Settings > System > About > Check for System Update > Install if any.

5]Find a Netflix Compatible Firestick Device.

6]Reboot your Fire TV: Settings > My Fire TV > Restart /Press and Hold Play/Pause Button and Select Button.

7]Factory Reset your Device : Settings > Reset > Factory Settings > OK > Done.

8]Check the Netflix Servers: Visit the Official Sites, and Social Media Accounts and Find if any Outages, and Wait until it is fixed.

These are some of the Common Troubleshooting ways that can try to make Solve. If not Check Out the below errors and Solutions

Why is Netflix Search Not Working?

In such situations, If you are trying to Search for a Netflix show, and The Search doesn’t work. Then There might be a Number of Reasons that can make it happen. Which thus Includes as follows ;

Firstly, The Content that you are searching for has not yet been released in your Country.
Or The Rights to the Movie / Show are not available for your Current Region.
In case, You are using a VPN, Then You can Stream NETFLIX Content that is available globally.
The One that you are searching for is higher than that of your Profile’s Maturity Rating Level or Blocked for your Profile.
Content is unavailable due to the Settings on your Profile Language. Change the Language Choices on your Netflix Profile.

The Common Search issues can bring up Error Code H7361-1253-80070006 Saying Netflix Search Not Working, Then You can fix it this way.

Clear Cache on your Device | Sign Out | Uninstall the app | Reset System Settings |
If using Netflix on a browser – It may be Outdated.
Improve Network Connection, Device Configuration, Reboot your Modem

Blank Screen with No Sound

Whenever you are trying to Stream Any Movies / TV Shows or Any Content and Suddenly all it goes Blank – No it doesn’t mean that you have been Unconsicious. If So, Get some Water and Salt that helps – Someone I Love tells me every time – Not letting me Fall into his Love. lol! Just Kidding.

In case you Experience a Black Screen or a Black Screen with No Sound while Watching Netflix, Then Try these to Fix the problem on Firestick.

More about How to Fix Netflix Error Code HTP-998?

Restart your Fire TV Device

You can restart your Firestick by Simply Turning off the Device.
Unplugging the Power Cable if any.
Switch off your Device Completely – Make sure of it.
Leave it as such for at least 15-20 Seconds.
Later, Turn the Device ON and Try Relaunching the Netflix App.

Once Restarted, Check if the Problem Persists or the Black Screen is Cleared with a Colourful Stream. And if Netflix Not Working on Firestick is solved.

Update the Netflix App

Apps may get old and Their Old Version cannot cope with the Newer Features. So, Update them to merge and Walk along with the New Version. Come on, and Know How can you Update the Netflix App on Firestick.

Firstly, Go to the App Store on your Firestick.

On the Upper Left of your Screen, Click on the Menu and Tap on App Updates.
From the available Apps LIst, Choose the Netflix app and Click on Update.
Once it is Updated, Tap on Open and Try using the app on your Firestick.
OR You can also Press the Home Button > Go to the Apps > Select Netflix > Update Option will appear if any > Choose Update and Wait until it is done.

Black Screen with Sound on Netflix on Firestick

By Any Chance, If you have accidentally gotten into a Blank Screen with a Sound Error. This means You can hear Sound but can’t see any Videos – The issue can be with the Device or your Video Cable. So Fix it now.

Restart your Device.
Try Troubleshooting your Hardware Connection

If there is any issue with the Connections, Then Make sure to try the Followings ;

Use an HDMI Cable.
Reverse the ends of the HDMI Cables.
Try Inserting the HDMI to a Different Port.
If Broken, Try a new Pair of HDMI Cables.
Bypass the Receivers or your Sound Systems Connected to your TV.
You can also try using Another TV -If it is possible.

Contact Device Manufacturer

Change the Video or Picture Settings, Since this might take a long and It is based and Thus differs from Different Firestick Models. It is best to Try Contacting your Device Manufacturer to get some Technical help.

Or If you are a Tech Savy, You can Check the Manual Guide that comes up with your Device.

Sign In issue with Netflix Not Working on Firestick

Troubles with Sign is kind of a Common error that Most of the Users and It does settle down by itself in the Meantime. But if it is Troubling you a lot – Let us give you some methods to Solve it.

If you have entered an Incorrect Password or Do not Remember your Netflix, Change it instead.

Go to netflix.com/password or Even Navigate to the Account Page > Click on Change Password to Something you will not forget.

ERROR MESSAGE WHILE SIGNING IN

Here are some Error Messages that you can probably get while signing in, So, Try Troubleshooting Methods given as matched.

Sorry, We can’t find an account with this email address

Visit netflix.com/loginhelp> Click I don’t remember my email or phone >Fill the form> Tap on Find Account.

Sorry, Something went wrong, Please try again later.

“There was a Problem Signing in .”

Refresh the Data on your Device.
If you get NSEZ – 403, Then Try again later.
Check with the Emails if any to Reset the Password.

If Music stops, Fix if Spotify Not Working on Firestick

My Netflix Keeps Buffering- Not Working on Firestick

If the Netflix App is not working on Firestick and Freezes and stocks on the Screen, you Figure Out all Other apps on Firestick work. Then this might be due to the Excess Data Stored, or any Network Issues.

Restart your Device | Restart your Internet Router | Change to Default Connection Settings -Modem, VPN, and DNS Settings |

Try Contacting your Internet Service Provider – Check for Internet Outage and Fix Network Settings.
Remove if Multiple People are Streaming on Different Devices.

Why is the VPN Not Working on Netflix?

It is because Netflix must have blocked the IP address of your VPN Server.

Use a Good Streaming VPN.
Change the VPN Provider.
Try Connecting to Other Servers.
Turn OFF the GPS – Location.
Clear the DNS Cache.
Contact your VPN Customer Care.

Netflix Servers 2 and 3 Not Working or NW 2- 5

Error 2 or 5 with Servers 2 or 3 will happen when Some Network errors Interrupt your accessing and Streaming of the Netflix App on Firestick. These Error codes indicate that Firestick cannot Connect to the App Servers. In Order to Fix this, You can first start with Checking your Internet Connection.

Go to Settings > Network> Find > Press Play / Pause > Look at Connection Status and Follow the On Screen instructions ( If any).

NOTE: The Maximum Required Internet Speed for Netflix on Firestick is from 25 – 50 Mbps.

Netflix Sound Not Synced

Is your Netflix Audio Out of Sync? Then It means that there is a problem with Either your Firestick Device or the Content that you are watching. Most of the time, When the Video and Audio do not Synchronize, It might be a Software Bug. This can happen on your Device Operating System or the App.

Check if Any Other TV Shows or Movies Play ;

If it plays normally, But the One doesn’t then try doing this – Via a Browser, On your Account, Go to the Viewing Activity Option > Follow the Prompts and Click on REPORT A PROBLEM.

And If the Other Content does not play either, Then Try Contacting the App Customer Care. They will surely help you to solve Netflix Not Working on Firestick.

Wrapping up

Hush! Take a Relief Breath if any of these above solutions from the Guide have solved the Issue you have. If yes, Then You can now Just Move and Resume your Streaming. Numerous Errors and Errors Cods may have collapsed your Brains but am sure the Methods would have been such a Relief to you. These are Quick and work in one way or another.

Make the app work and You can also get help from the Support team for Any Guidance. It will all get sorted. Phew! Time to Relax and So, Grab your M&M’s and Start Streaming!