How to Fix Alexa Not Working on Firestick? 13 solutions

Alexa is a Voice recognization tool. You can control the device with your Voice. You can also attach Alexa to your Streaming device to access it easily. Suppose your Alexa is Not working with your Firestick device. It will affect by some technical Issues. So you have to clear and retrieve your application. Moreover, You need to know the solution and fixing methods. Let’s Read this article on How to Fix Alexa Not Working on Firestick. We are going to mention the methods here… Swipe and roll down the page to know more…

How to Fix Alexa Not Working on Firestick

How to Fix Alexa Not Working on Firestick?

Alexa Not Working on Firestick due to some technical errors and Bugs. You can fix it yourself. There is a Possible solution that will be available in this article itself. Here we mention the methods and Tricks for you.

Check the Internet Connection

If your device receives a Low internet speed, If the Internet is perfect then you should wait for a few seconds. Otherwise, You can reconnect the internet service.

The Steps are:

Firestick home page

  • From the Firestick Home screen.

setting option on Firestick

  • Tap the setting option.

Network Option in Firestick

  • Choose the Network Option.
  • Turn off the Toggles.
  • Wait for free minutes.
  • After that, reconnect the server.

Now check if the Alexa Not Working on Firestick issue is cleared.

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Reconnect the Fire TV Remote Again

You can use this method as Another Solution. Once again pair up the Firestick TV remote again with your TV. Here we mention the steps, These are only applicable to the user who is all having 2nd and 3rd generation of Fire TV remotes.

The Steps are:

  • Click the Navigation button, Press the Menu button, and Press the Back button Untill its turns on Blue Light On.
  • Wait for a Few Seconds and Then click the Home button using the remote again and try to pair it again.

Check Out the Battery Life of your Remote

This is not a Bigger issue if your Remote battery condition is very bad, Is getting out of life. Then you can replace the battery. Otherwise, you can use Fire TV remote application.

The Steps are:

Firestick home page

  • Firestick Home screen.
  • Choose the remote and Bluetooth Device.

Amazon Firestick remote option

  • Click the Amazon Fire TV remote option.
  • Check the battery level.
  • If ok continue with that, otherwise change the battery.

Remove the connection Between Bluetooth Headphone

If your device is connected to your Alexa. It can’t work with your Voice. So you must disconnect the

The Steps are:

Firestick home page

  • On your Firestick Home page.

setting option on Firestick

  • Click the setting option.
  • Press the remote and Bluetooth Devices.

Bluetooth device option

  • As well as choose the Bluetooth device.
  • Now Disconnect your headphone from the device.

Check it out, The Alexa Not Working on Firestick is resolved.

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Restart Firestick

This is one of the solutions to Fix Alexa Not Working on Firestick Issues. Try out this process to resolve your Device issues.

The Steps are:

setting option on Firestick

  • Press the Setting icon Option from the Firestick Home page.

My Fire TV on Firestick

  • Click the Fire TV Option.
  • Swipe down and choose the Restart option.
  • Once the device gets restarted

Then Check once if the error is solved.

Fix Up Voice ID Using Alexa App

Amazon Gives a particular Alexa App is available on Both iPhone and Android. You can install the application to know the details about the applications. In addition, it provides an Alexa Menu and Voice Set Up Voice ID. According to that ID set Alexa Will respond to the Commands.

Suppose the Alexa Not Working on Firestick. Then you can Check that you have entered that exact Voice Set Up code on your device. If the code is wrong, they won’t respond to your command.

Check Out the Amazon Servers

Alexa not Working on Firestick if the Amazon server is down. Moreover, if Alexa is connected to the Firestick Device with the same internet connection. If you see this is the problem that’s why the Alexa is not working then You must wait till the server issue will solve itself.

Ensure that you have Supported Alexa App

Alexa is Supported by App Store and Google Play Store. Try to use this app with your devices. Here we mention the steps to download and use the Fire TV applications.

The Steps are:

Alexa on App store

  • Move to the App Store on your Mobile.
  • For iPhone- Choose App Store, For Android select- Google Play Store.
  • If you installed the application then you can connect your Smartphone with your Firestick device with the same internet connection.
  • Launch the Application and choose the Fire TV device from the List.
  • After that, Press the Alexa icon to access the Voice command.
  • Atlast, you fix that error,

Check it once, if you are not clear about the issues then you can follow the Upcoming methods.

Set Up Alexa App and Fire TV with a Similar Time Zone

The time Zone must be important for the proper working of the application. If your Alexa app and Fire TV has available in different Time Zone. Then You can’t able to connect with each other. Ensure that, you have to connect the Alex App and Fire TV same time.

The Steps are: (For Alexa App)

  • Launch the Alexa Application and Press the device Option.
  • Choose the Echo and Alexa Buttons.
  • After that, Choose the Alexa on this Phone Option.
  • Then select the Time Zone and Fix up with the same as your Fire TV time.

Steps for Fire TV:

Firestick home page

  • From the Firestick Home page.

setting option on Firestick

  • Move to the setting Option.
  • Following this tap Preferences
  • Click the Time Zone option.
  • Change the timing.

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Utilize Alexa From Fire TV App

We will know that the Alexa Control app is available on the App Store and Google Play Store. But, this is the other way to access Alexa with the Fire TV remote. You can download the Fire TV remote app on your smartphone. Then just work with the applications like Physical Remote and it show you the option to access Alexa.

Power Reset

Power Reset is the process that helps you to clear all the bugs and Errors on your device. Try out this Process to fix Alexa Not Working on Firestick.

The Steps are:

  • Disconnect a Fire TV stick Power cable and then wait for 30 seconds.
  • After that, Again reconnect the Power cable to the socket.
  • Turn on your Fire Tv stick and fix Alexa once again with your devices.

Check out whether the Alexa Not working issue is cleared on Firestick.

Update Alexa App and Fire TV

If you have an Alexa Application too the Old version is one of the issues. That’s why the Alexa Appl is not working with your Firestick TV. Easy to update the app. Let’s get an update and get many additional features.

The Steps are:

Firestick home page

  • Click the Setting icon from the Firestick Home page.

My Fire TV on Firestick

  • After that, Choose the My Fire TV option.
  • Tap About.
  • Press the Check for the Update option.
  • If the update is available then proceed with the Process by clicking the Update button.

Use the Same Amazon Account

If your Alexa Not Working on Firestick. This is one of the major reasons If you use a different Account to set up the Alexa With Amazon Account. If you found that was the mistake then you can Deregister the account and again set up the same account.

The Steps are:

Firestick home page

  • Move to the Firestick Home Screen.

setting option on Firestick

  • Click the Setting option.

profile setting option

  • Hit the Account and Profile Settings On the screen.

Sign in Amazon Account

  • Choose the Amazon Account that appears on the next Screen.
  • Press the Deregister option to Unlink the Amazon Account.
  • After that, Sign in with your Amazon Account.
  • Use the Set Up Voice ID then only Alexa will respond to you.

After that, Check now the Alex Not Working on Firestick issue is cleared or not.

The Ending Word

Now this article is on How to Fix Alexa Not Working on Firestick. We have mentioned a total of 13 fixing solutions. These are very easy and Simple tricks to fix that Alexa Not working error. Follow the steps. If you can’t able to fix it then contact the Customer service of Firestick or Alexa. They will come to up the problem. Refer to the above article. If you have any doubts, share your queries in the comment section.