Tech intends to Change, Develop, and Thus Also Result in Backlogs. Sometimes When You are using an App and Face issues like Crashing, Buffering, Screen Loading gets Stuck, No Sound, No Picture, and Error Codes. All these can give you No Peace Issues too. To get rid of HBO Max Not Working on Firestick. Check Out and Try these Troubleshooting ways to Fix the Problem and Continue Streaming.
Table of Contents
What happened to HBO Max?
There are Several Reasons why HBO Max or Any other App might Stop working or not Work Properly. Where Amazon Firestick is a Great Streaming Device, You cannot deny that Pros and Cons are Part and Parcel of Greatness.
If you have a Gaming Console: Refer to How to Fix HBO Max Not Working on PS 4
Why is HBO Max Not Working on Firestick?
Reasons can be anything – A Minor or A Major Technical Issue. Let us List some of the Common Reasons that can affect the Performance of the App.
- Slow or Poor Internet Connection.
- Older Version of the Firestick Firmware.
- Outdated HBO Max App.
- Server Outages.
- Storage Issues on the Device and App.
- Incompatible Firestick Device.
- No Active Subscription.
How to Fix HBO Max Not Working on Firestick?
Check Internet Connection
The first and foremost thing that you need to do is Check Your Internet Connection. You may have connected the Device to a Poor Wifi Connection which might make the HBO Max Not Work on Firestick.
Look at the Network Connection Strength on your Firestick :
On your Device, Go to the Settings, Select Network, and Then Click on WIFI.
Now, Check the Strength of the Signal and Try Moving the Internet Router Closer to your Device. Or You can also choose to Connect using an Ethernet Cable for a Much Stronger Connection.
Reboot your Router
Another Great Way to Fix the Internet Connection issue is to Reboot your Router. All you need to do is ;
Power Off your Router, Wait for some time, Turn it ON, and Connect your Firestick. Check for Improvements.
If there are any Extra Devices Connected to the Router, Make sure you Disconnect them – Remove all the Interruptions to Regain your Internet Speed.
Update HBO Max on Firestick
Sometimes, When the App gets older – It is difficult to make them work. Since it has become Max Now, You surely need to Update to get its Max Content. An Outdated Version of the App can lead to HBO Max Not Working on Firestick. To Fix that, It is as simple – You Just need to Update the App on your Amazon Firestick.
- On your Device, Go to the App and Highlight the HBO Max App tile. ( Do not Launch it – Just Select it).
- Press the Three-Lined Menu Button on your Remote.
- You will see a Pop-up menu, Select More Info and Click on Update.
- Finally, The App will automatically be upgraded from HBO Max to Max on your Amazon Fire TV.
For Roku Users Find Out: Why is HBO Max Not Working on Roku?
Update Firestick Firmware
If Updating the App doesn’t fix the HBO Max Not Working on Firestick, Try this on your Device. Troubles can arise when you are using an Older Version of the Firmware – It is time that you update your Firestick. This will improve its Performance and Therefore remove any Glitches affecting it.
Steps to Update Firestick
- On your Firestick, Go to the Home Screen and Select Settings.
- Then Click on Device and Select About. Now, Choose CHECK FOR SYSTEM UPDATE.
- If there are any updates available, They will be done on your Device automatically.
- Select Install System Update and Wait until it is done.
- Restart your Firestick and Launch the app to see if the problem persists.
Restart the HBO Max App
Any Glitches or Bugs on the app can cause the Not Working issue. You can try to Close the app once and Restart it in the meantime to Solve the Problem.
Go to Settings > Choose Applications > Click on Manage Installed Applications > Choose HBO Max > Tap on Force Stop and Close the App.
Wait for some time and Open it to Launch the app again.
HBO Max Compatible Devices
The HBO Max App upgraded to Max is Compatible with Most Firestick Devices. Such as
- Amazon Fire TV Devices that run on Fire OS 5 and Later.
- Other Devices like Amazon Fire TV Stick, Echo Show 15, and Smart TV s With In Built Fire TV.
If Sadly, You own a Firestick that doesn’t fall under the Compatible Devices and doesn’t support the app. Unfortunately, You will not be able to access the Streaming.
So, Either you can update your Firestick to Fire OS 5 and later or Buy a New Firestick Device that Supports the app.
Reinstall HBO Max on Firestick
If you have tried all the above methods and Still have No Changes with HBO Max Not Working on Firestick – Uninstall it.
Uninstalling and Reinstalling the app can solve most of the Not Working Problems.
How to Uninstall Apps on Firestick?
On your Firestick Device, Go to Settings > Choose Applications > Click on Manage Installed Applications > Choose HBO Max > Tap on Uninstall > Click Confirm
Install HBO Max on Firestick
Go to the Home Screen > Click on Find > Search > Type HBO Max > Select the app > Click on GET or Download > Install it.
Launch the app > Sign in using your account Credentials > Start Streaming.
Other Methods to Fix HBO Max Not Working on Firestick
Clear Cache
When you have a lot of Unwanted Apps, App data on your Device, It Fills up the Storage. To Free up space on Firestick is required to Improve the performance and Fix HBO Max Not Working on Firestick.
Navigate to Settings > Choose Applications > Click on Manage Installed Applications > Select the HBO Max app and then Tap on Clear Cache.
Relaunch the app and see if the App is now Working well.
Power Cycle Firestick
A Simple Powercycle – Restarting your Device can solve most of the Glitches and Bugs that ruin the Performance of your Device.
- All you need to do is Unplug the FireStick Device from the Power Outlet.
- Wait for at least 1 or 2 Minutes.
- Then, Plug it all back and Turn it ON.
- Check if the HBO Max Not Working on Firestick issue is solved.
Check the HBO Max Server Status
Somedays, It is not only you facing the Not Working Issue, It is not only you, Who is unable to Stream your Favourite Content. All the HBO Max Users would be facing it – How? Whenever the Server is down or there are any outages -It will affect the Streaming.
To Know, If there are any server Outages on the Service, Go and Check with any Server Status Tools and Find Out.
Contact HBO Max, Look into their Official Sites, and Verify if there is any Report of the Server Down Status of the Streaming Service. And, At the same time, You will be notified when the issue is fixed Wait till it is Resolved.
Background Apps on Firestick
When you use too many Apps on your Firestick, There are chances that there can be some Malfunctions. To Fix it, Make sure that you do not have Too many background processes and apps running on Firestick.
To Remove the Issues caused by Background running apps – Follow the Instructions as given ;
Move to Settings > Select Applications > Select Manage Installed Applications > Choose the app that you want to Force Stop> Click on Force Stop.
This will stop the App from running in the background and Free up space for Good Functioning to Solve HBO Max Not Working on Firestick.
Sign Out and Sign in to HBO Max
We can also consider the Wrongly typed Credentials – In a Hurry Burry, You might have Mistyped your account credentials. Resulting which, It is possible to access the app. Check If the Username and Password are Correct and Try Signing into your HBO Max Account.
Also, Try to Sign Out and Sign in again to Resolve the app not working.
- Access the app and Click on the Profile to log Out of your account.
- Now, Close the app and Restart your Firestick.
- Launch the HBO Max App and Log in using your Correct Account Credentials.
Do Check Out: How to Sign Out of HBO Max on Roku
and On TV
Factory Reset Your Firestick
In Rare case scenarios, If the Soft methods don’t work – You have to be tough! You can use the Hard Reset when you face App Not working on Firestick.
Follow the steps to Factory Reset your Device :
Go to Settings > Select My Fire TV > Click on Reset to Factory Defaults and wait until it’s done.
NOTE: This will delete and Erase all the Apps, It’s data on your Firestick.Turning it into the Newly Purchased Device with Original Settings.
Install the apps you want, and Sign in using your account Credentials.
HBO Max No Picture But Sound
This is one of the Most Common issues that most users are facing right now. You can solve it using some of the Troubleshooting ways given here.
No Picture But Sound issue can be due to many possible reasons. Some of those are as follows;
- Poor Connectivity.
- Service Outages.
- Glitches on the app.
- and Incompatible Software.
Troubleshooting Ways to Fix HBO Max Not Working on Firestick
- Reset your Internet and Network Devices.
- Clear the app Cache and Data.
- Disable and Turn OFF the VPN on your Device.
- Also, Disable the Browser Extensions.
- Update or Reinstall the App.
HBO Max No Sound Issue
When you Stream a Movie and Have No Sound in it, Try Playing another Movie and see if the sound is proper.
Check the Media Volume
If the App’s Audio Level is Low, You will have No Sound issues.
Ensure that the Speakers are plugged in and the Volume is at the Average Level.
HBO Max Error Code 100
While you stream your Favourite Content with the HBO Max on Firestick, You may Experience an HBO Max Error Code 100. It is common when you try to access the app Outside the US or any other Areas Where the App is Restricted.
If you are using the app with a VPN, you can get the Error Code 100, So, You can First Check the Geographical Areas where the app is available. And Then, Turn OFF the VPN and wait till it resolves.
Do people also search for How to Watch HBO Max on Xbox One?
Final Notes
That was definitely a Long Process to Fix the HBO Max Not Working on Firestick Issue. Take your time and try the methods one by one each. Since The app has become MAX Now, All you need is an Update, which will give you a Variety of Content to Stream and reasons to enjoy.