Fitbit Charge 5 Screen Not Working - 5 Easy ways

Are you wondering if the Fitbit Charge 5 Screen not working? You are in the right place. Here we will see the full details of Fitbit and ways to solve the problem. Moreover, Fitbit is a brand that provides activities like tracking your fitness and also it has many features. If you are a fitness freak but you don’t know how to track your calorie intake, water intake, and so on. This watch will help you with your fitness. So, to know more details about Fitbit, read this article.

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Table of Contents

How to Fix the Fitbit Charge 5 Screen Not Working?

This is one of the best bands in recent days. Already, you guys know that this is the Fitbit band that will track your sleep. So the tracking facility of this band is too accurate. There are many reasons for not working. If your Fitbit is not accurately tracking your sleep don’t worry. You can fix the issue by following the guidelines, given below.

How to Restart Fitbit Charge 5?

If the battery is low then the black screen will be displayed on your fitbit band. This is one of the reasons for displaying the issues on your band. So try this method, if you have a black screen on your device. Moreover, just check the charger wire or charge cables are good. Check the charge level of the band and if it’s low make full charge. So plugging into the power bank or USB hub will make it easy to charge the device. Further, using this cable fulfills the point. After the Fitbit Charge 5 Battery is Full, just restart the device. To restart the Fitbit Charge 5, just read the below article.

Fitbit Charge 5 Screen Not Working – Restart your Fitbit charge

Since restarting your device is so simple. So steps are given below,

Hold one end of the charging cable and plug it into the fitbit device and on the other side of the cable, just plug it into the switch.
Ensure that the charging prongs align with the contact on the tracker.
Then, press the button on the other end and the cable with a 1s gap between each press.
At last, wait for some seconds until the logo appears on your device.

Factory Reset the Fitbit

If your Fitbit is not working, just do this factory reset. This can be done only if you have issues on fitbit, issues like a freezing screen, displaying a black screen, and so on. The factory reset will be done only in critical situations. Because it will delete the data permanently on your device. So if you want the data of your fitness and so on, just transfer the data to another device. Follow the instructions given below;

Ensure the internet connection and open the Fitbit app on your device.
Select the profile on the app, available in the top left corner of the app.
Tap on your device and choose the clear user data or factory Reset.
Select and read the requirements, follow the instructions displayed on the device, and click on the OK button.

Yes! You are done. You guys can enjoy Fitbit by solving the issues by following the guidelines. Moreover, make sure the backup of your data is too important before you start this process.

Change your Charge 5’s Clock Face

If you have the freeze screen or black screen issues. This method sounds somewhat weird but it works for sure. It occurs more frequently than have except for most users who wear this device on recent days. Sometimes many issues occur, and this method will help to get rid of the errors.

Open the Fitbit app and go to the home page of this app.
Tap your profile available on the left corner of the app and choose the device from the listed device.
Now, go to the gallery, tap on the clocks menu, and wait for the clock that faces to load up.
Choose a random clock face on the list and tap the install button.

After this completion your tracker will get an update and a new clock face and the screen should start working as before.

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Fitbit Charge 5 Screen Not Working – Check if the water lock is On

Sometimes the black screen will occur. This issue will occur if you have put the water lock on. These modes are used to prevent accidental touches with the touchscreen when it’s submerged in water. To know the steps just follow the article.

Swipe down on the watch or swipe the left to access the apps.
Look at the water look or swim mode icon.
Tap on the icon to disable the water-look mode.
Also, follow the instructions to off the water lock mode on the charge 5.

Fitbit Charge 5 Blank Screen but Vibrates?

This issue is one of the common issues that occurs in all devices. Check the brightness level of the fitbit device, sometimes it will be low and it shows as a black screen. Moreover, We can clear this issue by following the given guidelines.

Connect this fitbit device with the charging cable.
Press the flat button on the fitbit device for 3times within 8 seconds.
Then the logo will appear on your device.
That’s all. You are done.

Still, facing this problem just reset this device. So for resetting the device, just plug your charging cable then press and hold the side button for 15 seconds. Release the button, then turn it on.

Conclusion

I hope from this article that you have known How to Fix the Fitbit Charge 5 Not Working Issue. If none of the solutions work, it’s a dead screen. Just repair the Fitbit or replace it. Also, you may get customer support service for various queries and so on. Still, do you have any doubts related to this article, just comment in the comment box. Thanks for reading the whole article. To know more about the interesting facts of technology, hurry up! just follow the techthanos.